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Sentence 69

Before

By undertaking complex event processing which maps customer demographics with transactions data, call center data, web browsing behavior data, online chats data as well as voice data, enterprises will be able to derive highly customized product and service recommendations suited to every channel of interaction.
After
Transactions data, such as call center data, web browsing behavior data, online chat data as well as voice data, can be mapped to customer demographics. 

 Notes:

The 'before' version  is way too long and unclear.

I've taken the essence of the sentence in the 'after' version. The next sentence in the document explains further how this data is used and customers are benefitted.


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